Returns And Exchange Policy
1. HOW LONG IS PROCESSING, SHIPPING, AND HANDLING?
Processing takes 2-3 Business days for your order to be shipped out. Processing occurs Monday-Friday. (If you ordered on Friday your order will be processed on the next business day which is Monday) Express Shipping Orders are 2 to 3 Business Days. Domestic Express Shipping is 2-3 Business days and this depends on your location. Domestic Regular Flat Rate Shipping is 5-7 Business days depending on your location. International Shipping is 7-10 Business days depending on your location. All Packages Delivery is with FedEx. Business days are Monday-Friday
2. WHEN WILL MY TRACKING NUMBER START TO UPDATE?
After receiving a tracking email, Shipping Activity will become available after 24hrs. Your Tracking Number will be sent to your email. Please check all folders in your email if you don’t see it inside your inbox (Primary). If you haven’t received a tracking number after three (3) days of placing your orders please contact customer service at 949-942-7784 or send complaint to: email@example.com, Info@laurens-boutique.net
3. CAN I MAKE CHANGES TO MY ORDER?
To ensure a quick delivery all orders are processed daily, So orders cannot be altered or changed once your payment is complete.
4. MAY I RETURN MY ORDER?
Yes, we are pleased to offer a return policy on unopened hair extensions within SEVEN (7) DAYS after you receive your order. We find that we have very low to no return rates and we are proud of the high-quality hair extensions that we offer. However, we understand that there may be a case in which you need to return or exchange your order and we are more than happy to accommodate returns and exchanges on products that have not been opened, worn, or tampered with! You must contact us first before refunding your package at 949-942-7784. During Business Hours within the seven (7) day return period. All Lauren’s Boutique Products must be shipped back unopened in the original packaging and the packaging must not be damaged in any way or a return will not be issued. Human hair extensions are considered a hygienic product. Therefore, we do not offer returns or exchanges if the Lauren’s Boutique hair seal on the bundle has been broken!
5. WHEN WILL I RECEIVE MY REFUND?
A full refund, excluding the original shipping cost, will be issued to your original payment method after we have received, inspected, and confirmed that the returned products were not opened, used and the Lauren’s Boutique security seal was not broken. Refunds are normally returned back to your bank Card within 24-48Hrs.